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Clinical safety

Clinical Governance

Last reviewed: July 2026 · Version 1.0

What Iris Clinical is

Iris Clinical is an AI-powered clinical workspace for registered UK optometrists and pre-registration students. It provides three core features: AI Clinical Chat, Referral Letter Generator, and a Clinical Image Bank. It is designed for use by registered healthcare professionals only.

What Iris Clinical is not

  • • Not a substitute for professional clinical judgement.
  • • Every AI response is a reference resource only.
  • • Clinical decisions must be made by a registered optometrist using their professional judgement.
  • • Iris Clinical does not hold or process patient-identifiable information. Do not enter patient names, dates of birth, NHS numbers, or other identifiers.

Clinical responsibility

Developed and maintained by a GOC-registered practising UK optometrist. The knowledge base is reviewed against the following authoritative UK sources:

  • College of Optometrists Clinical Management Guidelines
  • NICE Clinical Guidelines
  • NHS England Referral Criteria
  • DVLA Visual Standards
  • GOC Standards of Practice
  • RCOphth Guidelines
  • Electronic Medicines Compendium (EMC)

Clinical limitations

  • AI responses may contain errors.
  • Information may not reflect the most recent guidance.
  • Iris Clinical cannot examine the patient.
  • Not validated as a diagnostic tool.

Every response includes the disclaimer: "AI-generated response. Clinical judgement remains the responsibility of the optometrist. Not a substitute for current UK guidelines or specialist advice."

Regulatory status

Iris Clinical is under assessment for classification under the UK Medical Devices Regulations 2002. Pre-submission consultation with the MHRA has been initiated. We operate to standards appropriate for clinical decision support software.

Data protection

ICO registered (C1962125). UK GDPR compliant. No patient-identifiable data is processed. Full details in our Privacy Notice.

Reporting a concern

Use the form at irisclinical.co.uk/report-concern or email safety@irisclinical.co.uk. All reports are reviewed within 48 hours and logged.